Terms

Short, like the rest.

License

One purchase, one license key. It works on every Mac you own, for as many recoveries as you like, never expires, includes all future updates, and is verified offline. No account, no subscription. Scanning and looking are free; the key unlocks saving the files.

Delivery

The key appears in the browser right after payment and is sent by email. Lost it? Request it again.

Refunds

No refunds. Retriever shows you every file before you pay; you buy the saving of files you have already seen. By purchasing you agree to immediate delivery of the key and waive your right of withdrawal. Exceptions: double purchase, key not delivered.

Seller

Stripe is the merchant of record: your contract partner for the payment, it issues the invoice and takes care of VAT. The software is made by the operator named in the Impressum.

Requirements

macOS 13 or newer, Apple Silicon and Intel. An administrator account. Free space the size of the drive, on the Mac or an external drive, for the backup.

Last updated: September 2026.